These Terms & Conditions govern your use of the Survival Guide website and any purchases or engagements with our products, services, or sponsorship opportunities. By accessing our site or making a purchase, you agree to abide by these terms.
1. Eligibility & Account Security
- Age Requirement: You must be at least 18 years old or have parental/guardian consent to use our site or purchase our products.
- Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and for all activities under your login.
2. Product Purchases & Orders
- Pricing: All prices are listed in South African Rand (ZAR) and are subject to change without notice.
- Order Confirmation: We reserve the right to cancel or refuse any order if fraudulent, unauthorised, or inconsistent with these terms.
- Bulk Orders: Special terms may apply for bulk or institutional purchases.
3. Shipping & Delivery
- Delivery Locations: We primarily ship within South Africa.
- Delivery Time: Our standard delivery period is 7–10 working days, depending on stock availability and your location.
- Delays: We are not liable for delays outside our reasonable control (e.g., strikes, courier issues).
4. Returns & Refunds
- Physical Books: Unused, undamaged items may be returned within 14 days of Purchase, subject to a valid receipt or proof of Purchase. Shipping costs are non-refundable.
- Return Procedure: Email help@survivalguide.co.za with your order details and reason for return. We will guide you through the next steps.
5. Intellectual Property
All content on this site, including text, graphics, logos, and images, remains the property of Survival Guide or its licensors. You may not reproduce, distribute, or otherwise use our materials without express written permission.
6. Limitation of Liability
To the maximum extent allowed by law, Survival Guide shall not be liable for any direct, indirect, or consequential damages arising from your use of our website, products, or services, including, but not limited to, lost profits or data.
7. Modifications to Services & Prices
We reserve the right to modify or discontinue any product, service, or pricing without prior notice. We shall not be held liable to you or any third party for such changes.
8. Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes arising hereunder shall be subject to the exclusive jurisdiction of South African courts.
9. Contact Us
For questions regarding these Terms & Conditions, please contact:
- Email: info@survivalguide.co.za
- Phone: +27 72 306 1818
By using our website and making any purchases, you acknowledge and agree to these Terms & Conditions.